The Invisible Currency of a Great Restaurant
Restaurants that last decades are built on hospitality capital , the invisible currency you build before profits.
It’s the instinct to give before expecting anything in return.
They are not just built on recipes; they are built on rishtey , to give before you ask.
When you open a restaurant, don’t think like a businessman.
Think like a mother feeding her child , no ROI, no margins, just love on a plate.
Send free testers. Slide in a dessert on the house.
Give birthday treats.
Say yes when someone asks for extra gravy.
Give them your time, your attention, your biggest smile.
Because before anyone trusts you with their celebrations,
you need to win their heart.
People don’t come back just for the food
they come back for how you made them feel.
And if you get it right
if you truly give without keeping count
they will return the favour.
With loyalty.
With memories.
With a place in their lives, where your place becomes their home.
That is how legends are built
not on transactions, but on trust.
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